Zoho SalesIQ Features : Meet your customer needs instantly with Zoho SalesIQ live chat. Zoho SalesIQ lets you track your visitor while they enter your site and have real-time conversations with your customers, helps you embed links like FAQs, articles, etc on your website
About Zoho Inc : The organisation focuses on web-based business tools and information technology, including an online office suite, Internet of things management platform, and a suite of IT management software.
|Customer Support Software|
In order to manage customer database, companies need a reliable system that can handle their customer interactions efficiently. Customer Support Software helps manage both inbound and outbound communications across multiple channels and resolves issues.
A customer service software uses all available platforms for communication with great accuracy and eases out this otherwise irksome job. When the customer issues are resolved quickly they come back for other queries related to the product or services. A company gains word of mouth publicity by this which is very crucial for the company’s reputation.